50+ Face-to-Face Marketing Ideas
November 16th, 2009While it is important to have an online presence, most small businesses still do the majority of selling in a face-to-face environment. What do businesses do to market themselves successfully when talking face-to-face? Sadly, most rely on business cards or tri-fold brochures. Nothing communicates like the power of pictures and storytelling. Think beyond the tri-fold or 11×17 half fold brochures and open up the possibilities of what can be done with 20-100 pages of beautiful full-color photos and personal text all bound in a hard leather cover. It’s time to tell your story. It’s time to communicate. It’s time for a Business Showcase Book.
Marketing is more than just telling people what you do. It’s about your brand, facts, emotions, timing, exposure, communicating, networking, and on and on. Marketing reaches beyond potential customers. It permeates current clients, past clients, employees, competitors, vendors, shareholders and your community.
This list has over 50 powerful ways to market your business. We are sure that you will find many of these ideas fresh and innovative. Although you can incorporate a number of these strategies in various medium, all of our suggestions can be accomplished through the eyeRemember.com line-up of Business Showcase Books.
1- Communicate your Differentiation: Customer Service: The most common reason small businesses list as “why they are special” is their “great” customer service. Everyone says it and it usually means nothing to prospective customers because they don’t know what it means. Communicate what “great” means with lots of photos. Introduce your people and have them talk to your audience by saying hello or giving a personal service commitment. You can also explain your processes in detail if that is the key to your “great” service.
2- Powerful Testimonials: People are often skeptical of tiny, text-only testimonials squished into a tri-fold brochure. If you want powerful testimonials, add some full-page photos of your best clients. Dedicating a whole page makes the testimonial more believable and trustworthy.
3- Take to Networking Meetings: When you stand to give your 30 second business introduction, use your showcase book to help communicate your business. The large pages grab peoples’ attention. Also, most networking groups have you pass out business cards around a table setting. Pass your showcase book around and everyone will take time to peruse through the pages and get to know you.
4- Communicate your Differentiation: Price: There are some very good reasons why price is an advantage (i.e. built in US and still competitive, purchase in bulk, no middleman, etc.). Show “why” in a series of explaining photos.
5- Explain Complicated Processes: Even the most complicated process can be explained if given ample room and flexibility to do it.
6- Communicate your Differentiation: Speed/Turnaround: Don’t just say you have fast turnaround. Communicate it with photos laying out your step-by-step efficient processes.
7- Impress a Client: An unexpected Client Project Book (book highlighting a start-finish process, such as, installation of an in-ground swimming pool) will knock their socks off.
8- Promote that you Care: People often times need that one extra reason to choose you over someone else. Let prospects know that you care about the community, environment, crime, etc.
9- Communicate your Differentiation: Quality: Use large, up close photos of your products versus the competition, so people can actually see your quality.
10- Develop Premier Product Placement Branding: Get your company brand into client gift books. For example, a construction company can make a start-finish project gift book for a house they built. The gift book has their company name throughout the book and is promoted each time their client shows an associate, a friend, or family.
11- Personalize Your Company: Offices or stores that are part of a national chain can lose their personality or individuality. Bring the faces, décor and personality of your location into play so you become more real.
12- Display in Lobbies: Not only is it a good idea to have a copy of your Business Showcase Book in your lobby, they can be placed in the lobbies of your friends and business associates as well. Since showcase books are usually hard cover bound and very professional in appearance they are more presentable in a lobby than a tri-fold brochure. One of our clients places their leather bound books in hospital waiting rooms.
13- Create an Ancillary Revenue Stream: Incorporate our products with your clientele. For example, resorts and travel agencies can sell vacation books to generate an extra revenue stream. (added bonus: resorts obtain premier product placement branding by having their resort as part of the vacation book)
14- Educate your Prospects & Customers: Use photos and text to explain in detail, important aspects of your business.
15- Give Extra Copies to Associates: Referrals are a key source of getting new business. Most business owners have difficulty giving a 30 second elevator speech. How easy do you think it is for friends and business associates to give one for your business? Help them tell others who you are and what you do by giving them a copy of one of your Business Showcase Books.
16- Educate Employees: It is simple to create a training manual with our services. The manual can be changed or updated easily and it is possible to print one copy if that is all that is needed.
17- Develop Niche Specialty Books: Create a number of books each showcasing a specific niche. That way when you present to a specific prospect your presentation is laser focused and you don’t look like you try to be everything to everyone.
18- Develop Co-op Opportunities: If you do joint projects with another company, team up in a book to show how that relationship is advantages to your prospect.
19- Communicate Awareness: This use is especially true for non-profits that need to spread awareness to the community.
20- Develop Referrals: Client referrals can skyrocket when you give your customer a Client Project Book (CPB). For example: a remodeling company gives their client a CPB showing the start-finish process of the remodel job. Every time the client shows the book to someone, your company will automatically be endorsed.
21- Display your Integrity: Most tri-fold brochures list “integrity” or “honesty” as one the bullet points. Make some room to communicate what you mean by integrity.
22- Show your Community Involvement: There is a reason some companies are more community involved than others and it usually has something to do with their values. Let people know that you are actively involved.
23- Display Client Appreciation: Put together a book for those longtime clients and let them know you appreciate their loyalty. A book covering a period of time will bring back lots of memories and cause some powerful emotions.
24- Give Recognition to Key employees: What do you do with a 10 or 20 year veteran? Give them a watch? How about recognizing them with a memory book?
25- Highlight your Companies’ Personality: to Prospects & Clients: Don’t just say you are cutting edge, friendly, conservative, etc. Make it happen in a book.
26- Highlight your Companies’ Personality: Prospects & Clients: to Employees: It’s important to develop your company culture. Creating a showcase book for employee training is a great place to portray your companies’ personality.
27- Localize your Business: Many brochures are too broad or focus only on features. Incorporate your local surroundings into your book brochure.
28- Nationalize your Business: If you need to communicate a national or international presence, use maps, graphs or photos outside your immediate area.
29- Communicate your Capabilities: Most brochures do this in a paragraph or two. Try spending 10-20 pages with photos.
30- Display Examples: Sometimes it is not possible to carry around sample products or examples of jobs completed. Incorporate photos of the samples into your book.
31- Brag: If you are the best in your field, are recognized by your trade association as an expert, or have won some awards….tell people.
32- Improve Employee Training Retention: Ever have training sessions were everyone is excited and on board, only to have the program forgotten three weeks down the road? Capture the training in photos and hand out the books to everyone. Now you’ll have a tool that promotes recall. In addition, it’s a great way to keep everyone accountable.
33- Promote a Fun Business Environment: If all a business does is work, work, work; employees tend to have less loyalty and buy-in. You don’t have to have a party or gathering every week to give the perception of fun. If you create a party book now and then it will go a long way in letting people know that your company lets loose sometimes. Conventions are a good place to fashion this type of book too.
34- Build a Library: Always make an extra copy or two. These books will come in handy for all sorts of uses.
35- Family Environment: If you have a family business, or a “family” type environment, show some photos to depict it.
36- Stable Ownership: Be sure to let people know if your business has stable ownership over the years.
37- Use for a Direct Mail Campaign: If you want to get opened and read, send out a special mail campaign of four-color, hard cover showcase books. The direct mail industry reports that response rates for dimensional mail (three dimensional products larger or thicker than a letter size piece) are many times greater than regular letters or postcards.
38- Add Trivia: Add interesting trivia about your company.
39- Present your Expertise: Describe important patents, research, or innovations your organization has developed as well as the bios of your key employees.
40- Place books on your website: Convert your books (such as, client project books, picnics, parties, conventions) to video or flash and post them on your website.
41- Convert book to PowerPoint: Convert your showcase book to a PowerPoint presentation as an additional presentation resource.
42- Develop Relationships: Giving Client Project Books helps build your customer relationships.
43- Use in Sales Presentations: Arm yourself in your face-to-face sales presentations with a multi-page full-color hard bound showcase book. Wow! Much more empowering than a 11×17 half fold brochure.
44- Personalize Your Supplier Collaterals: Some businesses are supplied color product brochures from their suppliers that often place the companies’ name on the back page. Take some of your suppliers’ photos and incorporate them into your showcase book as well.
45- Take to Chamber of Commerce Meetings: Ever try to introduce yourself to a stranger? It’s difficult to know how to break the ice and start a dialog. An engaging showcase book helps reduce the stress tremendously.
46- Take to Trade Shows: Besides being a great information resource, if you are busy, curious attendees will have something to engage in.
47- Use with Cold Calling: Be professional when going to a new business to introduce your company. Relying solely on a script is a formula for poor communication. A showcase book will help you focus on what you want to say and help your prospect understand what you are talking about.
48- Make a Book of a Convention: This is a fantastic opportunity to capture the convention, which includes: seeing longtime clients, friends and associates; sightseeing; hospitality parties; keynote speakers; going out for dinners and more. A small investment in a convention book goes a long way in motivating your employees.
49- Remember the Company Picnic: Company picnics can take a lot effort and expense. Don’t let people forget about it - put it into a Business Event Book. Your employees will love to go through it and reminisce. It is a small price to pay for the goodwill you’ll foster.
50- Do a Year-in-Review: Time flies by and people lose track of what gets accomplished within a year. Chronicling the year’s accomplishments and highlights gives employees perspective and a sense of achievement.
51- Highlight a Holiday Party: Everything is not about work. Remember the fun times.
52- Give a Project Book to a Client: Do you give your key clients a gift basket? Record the start-finish of a project, such as, construction of a building, a remodel, or installation of a swimming pool and give the book to your client. It shows appreciation, pride in your work, builds relationship and acts as a natural referral generator. Make an extra copy and it makes a great sales tool.
53- Use in Seminars or Speaking Engagements: Make books related to your topic and pass them out to attendees.
54- Give to Top Performers: Want a fabulous way to have your top producers earn their trip incentives every year - especially if they are married or have a family? Create a Key Employee Gift Book (KEG). Get some of their photos from their trip and make a vacation memory book as a free gift. They’ll be working towards next year’s vacation all year long. As an added bonus; when other people in the office see the book, they’ll be inspired to exceed the required goals as well.
55- Record a Company retreat: Company retreats can be a wonderful experience. Capture the meaningful goals for the upcoming year, the good times together and there usually involves some sightseeing.
56- Record History of Company: Our Business History Books are perfect for companies with a legacy to pass along. People love winners who have persevered through time.
For more information regarding the eyeRemember.com Business Showcase Books, go to www.eyeRemember.com and click on the Business Products tab; call us at 877-685-0124, or, email us at info@eyeRemember.com.
